TELEREHABILITATION - PHYSIO FROM HOME

Advanced Physiotherapy is now offering services via telerehabilitation to our new and existing patients that need support.

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For those needing urgent care, please call 604-541-9245 to establish a consultation with a physiotherapist to determine the best course of action.

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For patients not needing urgent care, Telehealth services are available now. Our physiotherapists can provide an individual assessment and treatment plan that meets your goals during this time of self-isolation.

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These services include:

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• Arthritis Physiotherapy Consultation

• Injury diagnosis and advice

• Post-surgical rehabilitation guidance

• Pain management education

• Video-based home exercise programs

• Women’s health

FREQUENTLY ASKED QUESTIONS

WHAT IS TELEREHABILITATION AND IS IT APPROPRIATE FOR YOU?

Telerehabilitation/telehealth and/ or virtual care is a communication tool that allows your physiotherapist and you to communicate with each other via video conferencing technology.

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Not all patients and injuries are appropriate for telehealth. We suggest giving our clinic a call to find out whether you’re a good candidate for telehealth.

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WILL I GET THE SAME LEVEL OF CARE?

Yes, absolutely! You will receive the same expert care as if you were seeing the physiotherapist in person.

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WHAT IS REQUIRED OF ME?

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• Space to move your body

• A private, quiet space free of distractions

• A laptop, smartphone (Android or iPhone) or tablet (such as an iPad) with a camera and a microphone. No software application is required.

HOW DOES IT WORK?

Prior to your appointment, you will receive (via email or text) a link to your appointment session. This will enable both an audio and video connection between you and your physiotherapist.

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Any documentation that you need to review and complete prior to your appointment will be sent to you ahead of time.

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WHAT CAN I EXPECT FOR MY FIRST APPOINTMENT?

At the beginning of a telerehabilitation session, the physiotherapist will review your ID, obtain consent to participate in the session via the electronic communication platform and will then proceed with the assessment or treatment in a similar manner as for an in-person appointment, including discussing your medical history, concerns and current status.

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HOW DO I PAY?

Payment is due at the time of your appointment via credit card. Your credit card will only be used to process payment for telerehabilitation sessions

A receipt will be emailed to you upon payment which can be submitted to your insurance company.

Our physiotherapists will be using a telerehabilitation platform for the appointments. Each virtual care session will last from 15 to 60 minutes. Our private rates will remain the same.

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Call / email us for more information on telerehabilitation or to schedule an appointment at 604-541-9245 or email the clinic at info@advancedphysio.ca